Terms and Conditions

1. Scope

The following General Terms and Conditions apply to all orders placed via our online shop by consumers and entrepreneurs.

For Germany: According to § 13 BGB, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

For Austria: In the following terms and conditions, "consumer" refers to the "Konsument" in the sense of the Consumer Protection Act (KSchG).

For Switzerland: In the following terms and conditions, "consumer" refers to the "Konsument" according to Swiss law.

An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

For entrepreneurs: If the entrepreneur uses conflicting or supplementary General Terms and Conditions, their validity is hereby objected to; they only become part of the contract if we have expressly agreed to them.

There is no minimum order value for an order.

 
2. Contracting party, conclusion of contract, correction options
The purchase contract is concluded with Lisa Schwiesselmann and Sabine Welz GbR.
 
By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage
The languages available for the conclusion of the contract are: German, English, French. We do not store the contract text.

4. Subject matter of the contract

4.1 Product description
The validity of the respective product description as an essential part of the contract is noted.

4.2 Right of use
Sketches, drafts, preliminary products etc. created by us for the fulfillment of the order are legally protected. We grant you a simple, non-exclusive right to use them for the purpose of order fulfillment to the extent contractually agreed.

5. Delivery conditions

Delivery options
We ship the products to the delivery address specified in the order process. You generally have the option of picking up at ART-DOMINO YOUR WORLD IN POP ART, Tauentzienstrasse 9-12, 10789 Berlin, Germany during the following business hours: Monday to Saturday 11 a.m. to 7 p.m.

6. Payment

6.1 Prices
The prices stated at the time of the order apply. These are total prices and include the statutory value added tax.

6.2 Due date and default of payment
The price is due upon conclusion of the contract, unless a later date results from the following payment conditions.

For customers based in Germany and Austria:

  • For consumers: In the event of payment default, we reserve the right to charge you a fee of 1.50 Euros per reminder for the second and every subsequent reminder. You reserve the right to prove that less damage has occurred. Further claims remain unaffected.
  • For entrepreneurs: In the event of payment default, we reserve the right to charge you statutory default interest of nine percentage points above the base rate and a lump sum of 40 Euros. Further claims remain unaffected.

For customers based in Switzerland:

  • For consumers: In the event of payment default, we reserve the right to charge you a fee of CHF 1.50 per reminder for the second and every subsequent reminder. You reserve the right to prove that less damage has occurred. Further claims remain unaffected.
  • For entrepreneurs: In the event of payment default, we reserve the right to charge you default interest of nine percentage points above the ECB base rate and a lump sum of CHF 40. Further claims remain unaffected.
6.3 Payment methods
In our shop, you generally have the payment methods displayed at the end of the ordering process at your disposal.
 
Note on PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction will be carried out by PayPal immediately after placing the order. You will receive further information during the ordering process. PayPal may offer other payment methods in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence on the offering of these methods; other individually offered payment methods concern your legal relationship with PayPal. You can find more information about this in your PayPal account.

7. Right of withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

8. Retention of title
The product remains our property until full payment has been made.

For customers based in Switzerland, we are entitled to make a corresponding entry in the retention of title register.

For entrepreneurs, the following also applies: We reserve ownership of the product until full settlement of all claims arising from an ongoing business relationship. You may resell the reserved goods in the ordinary course of business; all claims arising from this resale - irrespective of a connection or mixing of the reserved goods with a new item - are hereby assigned to us in advance up to the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We will release the securities due to us at your request if the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

9. Transport damage

For consumers: If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to complain or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, it helps us to assert our own claims against the carrier or the transport insurance company.

For entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment.

10. Warranty and guarantees

10.1 Liability for defects

For consumers based in Germany and Austria:
The statutory liability for defects applies.

For consumers based in Switzerland:
You should, as soon as practicable in the ordinary course of business, examine the quality of the received item and, if defects appear for which the seller is liable, notify him immediately. If the consumer fails to do so, the purchased item is deemed approved, unless the defects were not recognizable during a customary examination. If such defects appear later, notification must be made immediately after discovery, otherwise the item is also deemed approved with regard to these defects.

Return the defective product to us with a description of the defect. You bear the transport costs incurred. We provide a warranty by remedying defects. This is done at our discretion either by eliminating the defect (rectification) or by delivering a defect-free item (replacement delivery). If the supplementary performance fails, you are entitled to withdraw from the contract. This does not apply in the case of minor defects. A right to price reduction is excluded.

For entrepreneurs and between merchants:
Unless expressly agreed otherwise below, the statutory liability for defects applies. The following restrictions and shortening of deadlines do not apply to claims due to damages caused by us, our legal representatives or vicarious agents 

  • in case of injury to life, body or health
  • in case of intentional or grossly negligent breach of duty as well as malice
  • in case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • within the scope of a guarantee promise, if agreed, or
  • insofar as the scope of the Product Liability Act is open.

Restrictions for entrepreneurs

For entrepreneurs, only our own specifications and the manufacturer's product descriptions that have been included in the contract apply as an agreement on the quality of the goods; we assume no liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The previous sentence does not apply to an item that has been used for a building in accordance with its usual purpose and has caused its defectiveness. The sale of used goods is subject to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

Note for merchants

Among merchants, the duty to inspect and give notice of defects regulated in § 377 HGB applies. If you fail to give the notice regulated therein, the goods are deemed to have been approved, unless it is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

10.2 Guarantees and customer service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

11. Liability
For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty,
  • in case of guarantee promises, if agreed, or
  • insofar as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

12. Agreement on the use of Trusted Shops Buyer Protection
You can secure orders placed with us free of charge up to a certain order value via the buyer protection of Trusted Shops SE. In addition, Trusted Shops offers paid protection together with a guarantor. The Trusted Shops Buyer Protection conditions, which you can find here, apply. The buyer protection is concluded by clicking on the appropriately labeled button on the so-called Trustcard, which appears as a pop-up on the order thank you page after an order has been placed. If you are already registered for buyer protection, your order will be automatically secured (automatic buyer protection) without you having to click the button. In order to be able to offer you the (automatic) buyer protection, the Trustcard must access order data stored in your browser's cache. For this purpose, a hash value of your e-mail address as well as the order number and order total are transmitted to Trusted Shops. If you are already registered for buyer protection, your order will be automatically secured. If you are not yet registered for buyer protection, you can register via the Trustcard as described above. Information on data protection at Trusted Shops is attached to the buyer protection conditions linked above.

13. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.

14. Final provisions
If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant in the sense of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.

Should individual clauses of these General Terms and Conditions be wholly or partially invalid, the remainder of the contract shall remain valid. Insofar as individual clauses are invalid, the content of the contract shall be governed by the statutory provisions.

General Information about MAGNET STORIES

Who is behind MAGNET STORIES?

MAGNET STORIES is a brand of ART-DOMINO® by Sabine Welz. The Berlin artist developed the Pop Art magnets and motifs based on her
art concept.

What was the inspiration behind MAGNET STORIES?

Magnets are small, lightweight and simply the perfect souvenir or memento from your holiday. But there's much more to them:
Arranged as a collage, they become a very personal work of art that you can use to beautify your home.
You can also get creative for your friends or family and find the perfect magnets for your loved ones as a special gift from the wide selection of designs.

Since when has MAGNET STORIES existed?

ART-DOMINO® Pop Art magnets have been around since 2000. However, since 2026 they will be listed and sold under the name MAGNET STORIES.

How did the idea come about?

Joy and fond memories are often found in the little things - and that's also true of MAGNET STORIES.
Every time you look at the magnets, you're reminded of a trip, a celebration, a great encounter or experience with
a person. MAGNET STORIES brings those little moments of happiness home.

Is there a store where I can view and buy the magnets?

Yes, we have a retail store in Berlin where all MAGNET STORIES Pop Art magnets can be viewed and purchased.
The store is located in the Europa-Center at Breitscheidplatz (Tauentzienstraße 9-11, 10789 Berlin) and is called
ART-DOMINO® | YOUR WORLD IN POP ART. You can browse through the large selection of over 5,000 magnets on site
and create your own personalized magnet collage.

What distinguishes MAGNET STORIES from other magnets?

The special thing about MAGNET STORIES is that all magnets are made in the same style and format. This allows you to create your own collage of magnets and thus your own small picture, which, for example, shows your favorite places. You can also design a collage for your family and friends as a gift.

Who designs the motifs on the magnets?

The designs are created by MAGNET STORIES employees themselves. All city designs and names are created by the artist Sabine Welz.

Where can I buy the magnets?

You can buy MAGNET STORIES magnets in our online shop and have them easily delivered to your home, or you can visit our store in Berlin. The shop is located in the Europa-Center Berlin at Breitscheidplatz, within ART-DOMINO® | YOUR WORLD IN POP ART on the ground floor. We would be happy to advise you on site and help you put together a collage for yourself or as a gift.

Products & Quality

What makes MAGNET STORIES magnets special?

Our magnets combine modern pop art design with high-quality materials. The wide selection of names, places, and themes allows for creative representation of personal stories, memories, or travels.

What are the available motifs?

In our assortment, you will find magnets for these categories, among others:

  • Names
  • Cities
  • Countries
  • Sayings
  • Family
  • Friends
  • Love
  • Wedding
  • Birthday
  • Animals
  • Zodiac Signs
  • Alphabet
  • Numbers
  • Food

This allows for the creation of individual magnet collages for almost any theme.

How much does a magnet cost?

A single Pop Art magnet from MAGNET STORIES costs 3 euros.

How many magnets do you have?

We have a very large selection of magnets. You can choose from over 5,000 different designs in various categories.

The most popular categories are names, cities, travel motifs, animals, and symbols like a heart.

How big is a magnet?

A MAGNET STORIES magnet is 4 cm x 4 cm.

Do the magnets hold securely to the refrigerator?

Yes. The magnets are suitable for magnetic surfaces such as refrigerators, magnetic boards, or whiteboards.

Are the magnets durable?

The high-quality materials and brilliant print ensure that colors and motifs are preserved for a long time.

Is there a bulk discount?

No, we do not currently offer bulk discounts. However, we do not have a minimum order value.

How do I create a beautiful magnet collage?

A beautiful collage combines the motifs you like and with which you associate something personal. Combinations from the following categories are popular:

- Names

- Favorite places and travel destinations

- Years

- Symbols such as a heart

- Funny sayings

This creates an individual MAGNET STORIES full of personal stories and memories.

Are MAGNET STORIES a good gift idea?

Yes. The magnets are perfect as personalized gifts for:

  • Birthdays
  • Weddings
  • Christmas
  • Mother's Day
  • Father's Day
  • Anniversaries
  • Housewarming
  • Baptisms
  • Farewells
  • Colleagues
  • Travel memories

Is there any accessories for the magnets?

Yes, in addition to individual magnets, you can also create your own magnet collage from our range.
Depending on how many magnets you choose, you can select a suitable metal plate as a base and a frame.

What are the metal plates made of?

We offer square and rectangular metal plates as a base for magnets in the following sizes:
- 8.5 cm x 8.5 cm (for 1 or 4 magnets)
- 12.7 cm x 4.7 cm (for 3 magnets)
- 15 cm x 15 cm (for 4 magnets)
- 13 cm x 18 cm (for 6 or 8 magnets)
- 20 cm x 20 cm (for 9 or 16 magnets)

Do you need a larger metal plate? No problem! Send us a message via the contact form.

What size are the picture frames?

The picture frames are available in the sizes
- 17 cm x 17 cm
- 22 cm x 22 cm and
- 15 cm x 20 cm.
We offer matching metal plates for each of these formats.

What picture frame colors can I choose from?

The picture frames are made of wood and are available in black and white.

Why are there only white and black frames?

We offer black and white picture frames because the magnets – arranged as a collage – are very colorful and vibrant. A monochromatic picture frame provides a beautiful border, allowing the colorful magnets to stand out.

MAGNET STORIES as a gift idea

What occasions do MAGNET STORIES' magnets cover?

We have suitable magnets for these occasions as a gift: birthday, wedding, anniversary, baptism, Christmas, Easter, and name days.

Are there gift boxes?

Yes. For various occasions – such as weddings – MAGNET STORIES offers pre-assembled gift boxes

Are the magnets a nice Christmas gift?

Yes, MAGNET STORIES magnets and magnetic pictures make a wonderful Christmas gift idea. You can create your own collage depending on who you want to give a gift to. You can also choose seasonal motifs that are suitable for Christmas.

Can I give the name magnets as a Christmas present?

Yes, the magnets with first names are particularly suitable for Christmas. For example, you can decorate your gifts with the name magnets or label the set table with the name magnets as place cards.

Which magnets are suitable as a Christmas gift?

Magnets are particularly popular as Christmas gifts with

- names
- shared travel destinations
- Christmas motifs
- sayings & good wishes for the holidays
- favorite cities

The magnets are ideal as a small, personal Christmas gift or for Secret Santa.

Are the magnets suitable as an advent calendar?

Yes, many customers give away individual magnets over several days or combine them to create a unique advent calendar.

Are the magnets a suitable Secret Santa gift?

Yes, especially due to their low price, the magnets or magnet sets are a suitable gift for Christmas Secret Santa. This is because small budgets are usually set for Secret Santa.

Are fridge magnets a good wedding gift?

Yes, the magnetic pictures are a very personal wedding gift because you can design the collage yourself to suit the couple. For example, you can include their first names, place of residence, wedding date and much more. This way, the happy couple will have a beautiful memento of the most wonderful day in their lives long after the big day.

Can I give MAGNET STORIES magnets or magnetic pictures as a birthday gift?

Yes, the individual magnets and magnet pictures are a nice gift idea for a birthday because you can choose the most beautiful design from a large selection.
There are also magnets with congratulatory lettering such as Happy Birthday, All the Best, or Congratulations.
The magnets will bring joy long after the birthday and decorate the home.

Can I give the magnets as a housewarming gift?

If your friends or relatives have moved, you can convey your best wishes for their new home with the magnets.

I need a gift for a specific occasion, but I need help designing a magnet collage. What can I do?

We have magnets for a wide variety of occasions in our online shop, but are happy to help individually. Send us some information via the contact form or by email and we will send you a draft.

What's a good gift idea for people who already have everything?

Personalized magnetic pictures are an original alternative to classic gifts. Instead of generic decorations, they create individual memories from favorite places, names, or shared experiences.

Order, Shipping, and Service

How do I quickly find the right magnet when placing an order?

Names, cities, countries, or occasions can be quickly found using the categories and the search function.

Can I combine several designs?

Yes, you can choose multiple designs for different magnets. All designs are coordinated and can be combined as you like, and the arrangement can be changed again and again.

Are there new designs regularly?

Yes. The range is continuously expanded and supplemented with new designs.

How will my order be shipped?

We ship worldwide with DPD or UPS.

You can find detailed information on shipping costs in the menu under Shipping Costs.

How much is shipping?

Shipping within GERMANY with DPD:
Order value up to 9.00 Euros: 5.95 Euros
Order value from 9.00 Euros: 4.95 Euros

Order value up to 9.00 Euros: 18.95 Euros
Order value from 9.00 Euros: 17.95 Euros

Shipping to EUROPE in NON-EU MEMBER STATES with DPD:
Order value up to 9.00 Euros: 30.95 Euros
Order value from 9.00 Euros: 29.95 Euros

WORLDWIDE shipping with DPD:
Order value up to 9.00 Euros: 40.95 Euros
Order value from 9.00 Euros: 39.95 Euros

Which payment methods are accepted?

We accept Amex, Apple Pay, Google Pay, Klarna, Mastercard, Maestro, Paypal, UnionPay, and Visa as payment methods.

Where can the magnets be used?

The magnets are suitable as decoration for, among other things:

- Refrigerators
- Magnetic boards
- Whiteboards
- Offices
- Kitchens
- Vacation homes
- RVs

There are no limits to your creativity - as long as the surface is magnetic.

You can easily hang the framed magnetic pictures on any wall with a nail.

On which surfaces do the magnets adhere?

You can attach the magnets to magnetic, metallic surfaces. These include, for example:
- unclad refrigerators
- magnetic boards
- whiteboards

Personalization & Design

Can I create a custom magnetic picture with the magnets?

Yes. All magnets can be freely combined and arranged to form a personal magnet board or a magnetic picture.

Can I combine names?

Yes. Many customers create combinations of:

  • Family or nicknames
  • Children's names
  • Cities
  • Holiday destinations
  • Years
  • Favorite sayings

This creates unique memory walls.

Are there magnets with my name on them?

MAGNET STORIES offers over 1,700 different name magnets. If a name is not available, it is worth asking customer service or regularly checking for new collections.

Which cities are available as a magnet?

The range includes around 1,700 designs from over 150 cities and towns in Germany and many countries worldwide. This allows travels and favorite places to be permanently captured.

Can I record my travels on a magnet board?

Yes. Many customers collect the cities of their travels and create a personal world map or memory wall from them, for example, on the refrigerator.

Are there magnets for vacation destinations?

Yes. Numerous destinations, countries, and cities are already available and are regularly expanded.

Where can the magnets be used?

The magnets are suitable as decoration for, among other things:

- Refrigerators
- Magnetic boards
- Whiteboards
- Offices
- Kitchens
- Holiday apartments
- RVs

There are no limits to your creativity - as long as the surface is magnetic.

You can easily hang the framed magnetic pictures on any wall with a nail.

What surfaces do the magnets stick to?

You can attach the magnets to magnetic, metallic surfaces. These include, for example:
- uncovered refrigerators
- magnetic boards
- whiteboards